Frequently
Asked
Question
Pre-Event Booking
Q: How do I book a photobooth or 360 booth?
A: Simply fill out our enquiry form or contact us directly. We’ll check availability and provide a personalized quote based on your event details.
Q: Is a deposit required to secure my booking?
A: Yes, a 50% deposit is required to confirm your booking. The remaining balance is due two weeks before the event.
Q: Can I customize the photobooth experience?
A: Absolutely! You can choose personalized overlays, backdrops, props, and branding options to match your event’s style.
Post-Event
Q: How do I receive the digital photos and videos from the photobooth?
A: After the event, we provide a secure online gallery or downloadable link where you and your guests can access all digital photos and videos.
Q: Can I get prints after the event?
A: Prints are provided instantly during the event for traditional photobooths. Post-event printing is not available, but high-resolution digital files can be downloaded and printed separately.
Q: What if I lose the link to my digital gallery?
A: No worries! Just contact us, and we’ll resend the access link.
Q: Who do I contact if I have issues or questions after the event?
A: Our support team is always available via email or phone to assist you after your event.
Bookings
Q: What if my event date changes?
A: Please notify us immediately. We’ll do our best to accommodate a date change, depending on availability.
Q: Can I book multiple photobooths for the same event?
A: Yes! We offer packages for multiple booths—just let us know your needs.
Q: Can I book a photobooth on the same day as my event?
A: Yes! We accept same-day bookings if the booth is available. Please contact us immediately to check availability and secure your spot.
Legal
Q: Who owns the rights to the photos and videos?
A: Ownership typically remains with the client, but we reserve the right to use images and videos for promotional purposes unless otherwise agreed.
Q: Can the photobooth be canceled due to unforeseen circumstances?
A: In rare cases (e.g., equipment failure, extreme weather), we reserve the right to cancel or reschedule. We will notify you promptly and offer alternatives or refunds.
Q: Is your equipment safe and compliant?
A: Yes, all our equipment is PAT tested and fully compliant with public safety standards to ensure a safe experience at your event.